Overview:
A user creates a new account and upon saving it the error message appears: Illegal Assignment from String to Boolean.
Root Cause:
The org is not on the most recent Veeva Version. The Apex Classes and Triggers used for account creation are outdated.
Solution:
Check the version of the org by following the steps below:
- Navigate to: Setup --> Develop.
- Click on Manage next to Veeva Common.
- Click on Main.
If the error occurs in a Sandbox, refresh it from production. Navigate to: Setup --> Deploy --> Sandboxes --> Refresh.
If the Sandbox cannot be refreshed or the error occurs in production, please open a ticket with Veeva Support.
Related Documentation:
CRM Help Documentation: New Account Wizard