Question:

In numerous cases, Veeva Support may ask for an entity's submission JSON data after the user has applied changes on the profile(s), for investigating specific, underlying UI issues. How can a Health Care Provider's (HCP's) or Health Care Organization's (HCO's) Submission JSON Data be extracted in Veeva Network Using the Browser Console?

Answer:

To be able to gather the submission JSON from a profile, use the following steps:

1. Open the Developer Console in the browser. By default, the shortcut is the F12 button on the keyboard.
2. Search and open the problematic HCP or HCO record.
3. Make a change to a field and Click the Apply button.
4. Navigate to the Network tab in the Developer Console.
5. Look up the Call that uses the record’s Entity ID (vid__v). 
6. Navigate to the Headers tab, and under Form data, inspect jsonData. This can be copied or opened with a text editor or specific JSON editor.

Related Documentation:

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