While trying to create a Document Template in Vault, the required name and label fields are not working properly and are not selectable. It is possible this can happen in other areas of Vault as well?
This is a browser issue cache issue. The browser is likely not loading all elements from the website.
Follow these steps:
- Clear Cache, Temp Files, and Cookies from the browser.
- Close all instances of the browser.
- Re-open the browser and try again.
Vault Help Documentation: How to Clear Browser Cache and Cookies for Vault?