A user receives errors while trying to update the Ratings and Evaluations from the Account page for Product Metrics.
- error! - when turning on Detail Group Selector:
- Insufficient access rights on object error - when trying to update a rating and evaluation:
The user does not have access to Edit the Account.
- The user needs Object Level Security to Edit the Account object
- If the user has Edit access on the Account object, the Account itself can be shared with a Read-only Sharing Rule
Provide access to the user to Edit the Account or review sharing rules to see if the Account is shared using a Read Only sharing rule.
CRM Help Documentation: Metric Configurations
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.