A user receives errors while trying to update the Ratings and Evaluations from the Account page for Product Metrics: error!
This occurs when turning on the Detail Group Selector.
- Insufficient access rights on object error - This occurs when trying to update a rating and evaluation.
The user does not have access to edit the Account.
- The user needs Object Level Security to Edit the Account object
- If the user has Edit access on the Account object. The Account itself can be shared with a Read-only Sharing Rule
Provide access to the user to Edit the Account or review sharing rules to see if the Account is shared using a Read Only sharing rule.
CRM Help Documentation: Metric Configurations
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