CRM Configurable Lookup filter to a supported object is not working properly as it displays all values.
The configuration appears to be correct and the Metadata Cache Manager tab shows the appropriate Lookup Filter. The Supported column lists true.
The end-user does not have Read Field-Level Security (FLS) to the field involved in the rule.
Grant FLS Read access to the end-user for the fields referenced in the Lookup filter.
CRM Help Documentation: Configurable Lookup Filters and Layouts
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.