An error occurs when adding new users with Vault Loader: Insufficient privileges. Why is this?
If the vault_membership column is not included in the input .csv file, Vault Loader attempts to create the users at the Domain Level. The user utilizing Vault Loader to create users sees this error if the user is not a Domain Admin on that Vault's domain.
- The user can either be made a Domain Admin on the Domain, or the vault_membership column needs to be included in the input .csv file to create users at the Vault level rather than the Domain level.
- Check to see if the users already exist in Vault. When creating a new user, Vault tries to check that a matching user profile does not already exist in Vault. This can cause errors.
- Lastly, errors can occur on the input file used for Loader. When copying and pasting into a .csv file, Excel adds leading or trailing spaces into the name. This can also cause errors when trying to create the user. The best way to find any leading or trailing spaces or unusual characters is to open the .csv file in a program such as: Notepad++. This shows any spaces or unusual characters that Excel inserts into the file.
Vault Help Documentation: Vault Loader: Create & Update Users
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