An error occurs when adding new users with Vault Loader: Insufficient privileges. Why is this?
Check to see if the users already exist in Vault. When creating a new user, Vault tries to check that a matching user profile does not already exist in Vault. This can cause errors.
Errors can occur on the input file used for Loader. Sometimes, when copying and pasting into a CSV file, Excel adds leading or trailing spaces into the name. This can also cause errors when trying to create the user.
The best way to find the cause is to open the CSV file in a program such as: Notepad++. This shows any spaces or unusual characters that Excel inserts into the file.
Vault Help Documentation: Vault Loader: Create & Update Users
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