Question:

When trying to start an Opendata Subscription job, an Admin receives an error message: Data Loading Configuration Error.  Why is this? The FTP path is set correctly and the subscription is enabled in the instance.

Answer:

This error appears when the customer instance cannot find a Full Export. This is because the Opendata team did not run the initial cs_export_full subscription in the Master Instance.

Open a ticket with Veeva Support in order to contact the Opendata team to run this initial data export. This allows the customer Instance to load the Opendata records.

Related Documentation:

Network Help Documentation: Veeva OpenData subscriptions

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