How to troubleshoot Page Layout ranking issues in CRM Events Management?
The following information can be used to troubleshoot Page Layout ranking issues:
- Review the Rank and Match Criteria discussed on Defining Page Layouts
- Use the Page Layout Organizer Test Assignment Tab to test a user against the Event. This displays the name of the Page Layout being used.
- The zvod_Event_Layout_vod can be placed on the Page Layout. This displays the name of the Page Layout being used directly on the Event page.
- Query the EM_Event_Layout_vod__c object. If a User_Profile_vod__c is specified, the User_Profile_Id_vod__c should also contain the 18-digit ID. This is automatically populated when creating Event Layouts using the Online User Interface.
CRM Help Documentation: