Overview:
A System Administrator created an Assortment related to an Order Campaign without Assortment Links.
When a user selects the Order Campaign on the Order Header, Assortments can be selected. They are not linked to the Order Campaign.
Root Cause:
This is expected. The current behavior is that an Assortment is associated with one or more Campaigns through the Assortment_Link_vod:
- If the Assortment has no records in the Assortment_Link_vod,
then it is considered generic and should be available for selection (based on the criteria mentioned in the Header section of this page). - If the Assortment has one or more records in the Assortment_Link_vod,
then it is only available in the Assortment picklist when one of the linked Order Campaigns is selected in the Order Header.
Solution:
The System Administrator needs to create Assortment Links records in order to filter Assortment per Order Campaign.
Related Documentation:
CRM Help Documentation: Order Assortments
Thank you