Question:

How can New Call, Add Calls, New/Add Calendar Entry and New/Add Time Off Territory under My Schedule be translated in CRM?

Online:

CRM for Windows:

CRM for iPad:

Answer:

1. For Online translation, use the following Veeva Messages:

• MENU_NEW_CALL for New Call
• MENU_NEW_CALENDAR_ENTRY for New Calendar Entry
• MENU_NEW_TOT for New Time Off Territory

     2. For iPad and Windows translation, use the following Veeva Messages:

• ADD_CALLS for Add Calls
• ADD_CALENDAR_ENTRY for Add Calendar Entry
• ADD_TIME_OFF_TERRITORY for Add Time Off Territory

To modify Veeva Messages, use the following steps:

1. Navigate to the Home Tab --> Search. 
2. In the Search Window, select Veeva Messages.
3. Enter the name of the Veeva Message.
4. Click on the message of the required language for the translation.
5. Click on Edit. 
6. Disable the Active checkbox to deactivate the message.
7. Clone the Veeva Message by clicking on the Clone button. If the original Veeva Message is not cloned, it is overwritten during the next application upgrade.
8. Activate the new custom Veeva Message by enabling the Active checkbox.
9. Enter the translation in the Text field.
10. Select the language from the Language picklist.
11. Click the Save button.
12. Clear Veeva Cache.

Related Documentation:

CRM Help Documentation: Managing Scheduled Calls and Activities

Thank you