Overview:
A Vault user is unable to reclassify a document even though the user is in a role with Reclassify permission.


Root Cause:
In this example, the user does not have Create Document or Create Binder access on Document Types. There are three restrictions on Reclassify:
- Vault users cannot reclassify a document when it has an active workflow. To do this, the workflow needs to be canceled first.
- Vault users cannot reclassify a document while it is checked out.
- Vault users must have Create Document or Create Binder access on the selected new Document Type. These permissions are controlled through Document Type configuration.
- Vault users cannot reclassify a Multichannel presentation.
- To reclassify, Vault users must be in a role with the Reclassify permission.
Solution:
- Go to Admin --> Configurations --> Document Types--> [Document Type].
- Click the Edit Details button.
- Select the Security tab.
- Select the expected user for Create Document Permission or Create Binder Permission.
- Click Save.
Related Documentation:
Vault Help Documentation:
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