When trying to sign a document during a workflow in Vault, a user gets an error:
500 Error Console
An error occurred while processing your request:
Auth authentication call failed for userName: firstname.lastname@example.org -- Unexpected Error check logs.
Currently, there is a limit of 32 characters in a password for an e-Signature in Vault. Vault accepts longer passwords, but the authentication fails when a user that has a longer password tries to sign a document in Vault.
Create a password shorter than 32 characters.