The user notices when trying to invalidate a Grey Record in a Network instance by a Source Subscription, the entity gets invalidated. However, a new Orange record gets created at the same time. Why is this behavior occurring?
This behavior is caused by the following incorrect Module Properties setting in the subscription's Advanced Mode configuration:
The User needs to set this property to false so the issue no longer persists. The record is invalidated and No Name records are not created.
A Master Source (Third Party or regular Veeva Master) should not be used to invalidate a customer record. The only time a Master Source invalidates a record is when it is about to take it over.
A Master Source with a customer record key, by default, creates a new Master Record and then invalidates the customer record. Use a different customer source system if all the records to be inactivated are customer ones. Or, remove the customer invalidates from the feed.
Veeva Network Online Help: Advanced Subscription Settings
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