A user creates a Call and drops Samples. A Product with a custom Product Type picklist value is displayed in the Promotional Items section of the Call. This Product has a Detail type Parent Product and is assigned to the User through My Setup.
This is expected behavior. Products with a custom Product Type picklist value are added as Promotional Item in the Sample section of the Call by default.
To disable this functionality Section Signal --no needs to be added to the Promotional Items layout section on the Call page layout.
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