Overview:

When creating an Event in CRM iRep, the following error message is displayed: You are not allowed to schedule this type of event during this time frame.

Root Cause:

Reasons for the error include:

• The Event_type_vod value on the EM_Event_Configuration_vod object is not correct. This field needs to have the actual record type name instead of the record type label.
• The user's Preferences record does not have Event_Country_Config_vod set

Solution:

1. Change the value of the Event_type_vod field on the EM_Event_Configuration_vod object from record type label to record type name.
2. Set the Event_Country_Config_vod field on the Preferences object.
   • The format for this field is {Default Country ISO Code};{Picklist selector toggle (0/1)}
   • Example:
     US;1 indicates that the default country for the user’s events is US and the user sees the country picklist when creating an event.

Related Documentation:

CRM Help Documentation: Quick Start Guide