Question:
Can Network Account Search (NAS) return the Non-Active status records in CRM when FILTER_INACTIVE_NETWORK_RECORDS is enabled?
Answer:
Non-Active status includes：
- Inactive
- Undetermined
- Retired
- Closed
- Dead
The NAS only returns active Healthcare Providers (HCP) and Healthcare Organization (HCO) records before V17R2. The search request appends the statuses=A parameter in the API.
Example:
GET https://my.veevanetwork.com/api/v7.0/search?q=John&statuses=A |
Related Documentation:
Veeva CRM Help: Handling Inactive Network Records
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