When a Rep presses Media in the iRep home page, an error occurs: No content available. Based on the Media in the Option menu, related key messages are synced normally. In the database, the number of presentation and presentation slides are correct.
Key Messages looks up a product of a Detail Group. The Detail Group of the corresponding Key Messages does not populate with the corresponding Detail Group product.
The filed Detail Group of Key Message should be populated with the corresponding Detail Group product.
CRM Related Documentation:
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.