The user cannot see the value of the Product field in Vault.
The Product field is controlled by another field (which is called a controlling field) through field dependency. No Product records can be shown when choosing the current value of the controlling field.
Follow the steps below to resolve this issue:
- Navigate to: Admin --> Configuration --> Field Dependencies.
- Select the related document type and the controlling field. The example shows the document type is Presentation and the controlling field is the Country field.
- Add the product records in the Dependency Rules in the expected country setting
- Press the Save button.
Vault Field Dependency Help Documentation: Managing Dependent Fields
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