After deleting documents in My Cart, why does the number of documents in the Cart icon not reflect the change?
This is expected behavior in Vault for two reasons:
- It increases performance in Vault, so it does not have to update records as often.
- It also informs the user that there were documents removed from Vault that were in the Cart if that user is not the one to delete the documents.
Vault Help Documentation: Using Cart
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.