Overview:
User cannot complete the one task in workflow with error message: User task assignee group " *** " must contain user. But, when checking the related role A in the Sharing settings, it is manually assigned with a new user.
Root Cause:
The original user is assigned to the related role A, but now the user is inactive. The only way to change this user is through the Replace Participant action. Sharing settings are used to control assess to the Document and its attributes, while workflow Roles are used to control who can receive or perform tasks.
It is intentional for the Workflow to have its own listing of users per Role so that access to the document is not altered once a workflow is started. Only certain actions such as: Replace or Add Participant and Reassign task can be used to alter the Workflow Participant roles. These update the Sharing setting automatically. Therefore, changing the user through the Sharing Settings, manually, does not impact the user in the Workflow.
Solution:
- Use Replace Participant action to replace the original user to another active user.
- Have the assigned user complete the task again.
Related Documentation:
Vault Help Documentation: Managing Active Document Workflows
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