Overview:
A workflow Decision Step is not routed to the proper next step on a document in Vault.
Root Cause:
There is no role assignment in the Workflow Start Step Configuration for the affected lifecycle role.
Solution:
The solution is to configure the Workflow Start Step to include all lifecycle roles that are configured in any user task within the affected workflow.
Related Documentation:
Vault Workflow Documentation: Configuring Document Workflow Start Options
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