Question:

Why are all fields copying to the cloned Order?

Answer:

The following is a list of fields that copy when cloning an order:

Record Type
Account
Account Group
Account ID
Account Name
Best Discount Rule
Billing Address
Billing Address Line 1
Billing Address Line 2
Billing City
Billing Contract
Billing Country 
Billing Postal Code
Billing Postal Code 4
Billing State
Contract
Delivery Location
Email Receipt Address
List Amount
Net Amount
Order Campaign
Order Discount
Order Discount Rule
Order Free Goods
Order List Amount
Order Net Amount
Order Net Amount Rule
Order Total Discount
Order Total Profit
Order Total Quantity
Payer
Payment
Payment Rule
Ship Address Line 1
Ship Address Line 2
Ship City
Ship Country
Ship Postal Code
Ship Postal Code 4
Ship State
Ship to Address
Ship to Address Text
Total Discount
Warning
Wholesaler
Wholesaler Partner

• Custom Fields

  • Veeva CRM does not clone custom fields because customers may create different fields with various purposes and we do not know whether it is appropriate to copy them or not.

Related Documentation:

Help Documentation: N/A

Thank you