Overview:
The user creates a Roll-up Summary field, but it is not instantly calculated. This happens even though the values of related fields are updated in Veeva CRM in iPad.
Root Cause:
Currently, the Roll-up Summary fields do not calculate values from related records on Veeva CRM in iPad.
Solution:
Perform an incremental Sync and the Roll-up Summary field is updated from Online.
Related Documentation:
NA
Thank you