Overview:
The Veeva HTML rendition is not generated for a Vault Approved Email Template.
Root Cause:
The Approved Email Template is created using a PDF file as the source document.
Solution:
Uploading a PDF file as the source document for an Approved Email document is not supported in Vault.
A user can only upload HTML files as Email Templates, Email Fragments, Template Fragments, and Master Email Fragments in Vault at this time.
Related Documentation:
Vault Approved Email Documentation: Setting up Approved Emails (PromoMats & MedComms)
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