Question:
When reviewing user activity logs, an error is reported throughout the log: Unknown response:[
]. What does it mean?
Answer:
Unknown response:[
] is an XML entity representing a carriage-return (<CR> or return, is a control character or mechanism used to reset a device's position to the beginning of a line of text.) Veeva CRM code writes those bytes out to the client during long-duration sync queries to keep the network connection open. This is a log reporting issue and does not represent an actual error or a problem. Development is working on providing better reporting in user activity logs.
Related Documentation:
CRM Help Documentation: N/A
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