Overview:

There are two scenarios when a team member is created automatically in an event:

• When the event is created, the user creating the event is created with the default role
• When submitting an event for approval, a team member is created with the role Approver_vod

But, a Queue defined in an Approval Process cannot be automatically created as the next approver when integrating the Event Management feature with SalesForce Approval Workflows.

Root Cause:

Currently, such a configuration Queue and (User or Related User) is not supported. 

Solution:

Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.

Thank you