Question:

When does Content Sync start?

Answer:

If the Veeva Setting Content_Sync_Confirm is set to False, Content Sync starts immediately after CRM Sync is completed with no option to delay it.

If the Veeva Setting Content_Sync_Confirm is set to True, the user is prompted to decide whether Content Sync starts.

• If the user taps on the Yes button, Content Sync starts immediately.
• If the user taps on the No button, Content Sync does not start.
• If the user taps on neither of these two buttons, Content Sync starts after one minute.

Related Documentation:

CRM Help Documentation: Basic CRM Configuration 

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