CRM and Vault Links are not functioning in CLM, but working in PowerPoint from Create Presentation.
The Create Presentation action only supports using hyperlinks in a PowerPoint to be converted to a CLM Presentation.
Many PowerPoints contain links to Custom Shows instead of links to individual slides, and the Create Presentation action does not support links to Custom Shows.
The PowerPoint presentation that is not working uses links to Custom Shows. Link content should link to individual slides instead.
A possible fix for this issue is to change the slide links from Custom Shows to individual slides in the PowerPoint file that is not working. Load it into Vault as a Promotional Piece document.
Vault Help Documentation: Using Create Presentation (PromoMats & MedComms)