In CRM online, the New button on My Accounts does not appear. The user has Create permission on the Account.
The issue is caused by the CRM_MANAGED_ACCOUNT_TYPES Network Settings which point to the Veeva Message. If not using Network and decoupled Data Change Request (DCR), do not modify the Network custom setting section.
Be sure that the CRM_MANAGED_ACCOUNT_TYPES Veeva Message has a null value in the Text field.
CRM Help Documentation: Enabling Network by Account Record Type
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