Question:

Sometimes an iRep sync is quite slow. After checking the activity log of the user, a sync error is shown: Retry 1 for connection error.

Why does this error occur? Does it indicate the Veeva Server issue?

Answer:

The error indicates the user's network is not stable or available.
The end-user needs to check the network connection and connect to a better WIFI or 4G network to fix the issue.

Related Documentation:

N/A

Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.

Thank you