Clicking on the Edit_DCR_vod button leads the user to the simple Edit page, not the Edit Data Change Request (DCR) page if the Data Change Request Mode setting is set to 0.
However, in the case of the New_Address_DCR and the New_Child Account_DCR buttons, the user receives an error message: You do not have permission to create Data Change Request on this record. Please contact your system administrator as shown below:
There seem to be different processes when using these buttons.
This is working as designed.
Unlike the Edit_DCR_vod button, the New_Address_DCR and the New_Child Account_DCR buttons rely on having permission to the correct objects and do not redirect the user to the New Address or New Child Account pages. If the profile does not wish to use the DCR process, a separate Page Layout needs to be created that contains the standard New buttons for the Address and Child Account objects.
CRM Help Documentation:
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.