Question:

How to grant Access to Veeva Support in Align? 

Answer:

To grant Support access to Align to troubleshoot an issue:

1. Click Admin.
2. Click Users and Groups.
3. Select the affected username.
4. Scroll to the bottom of the screen.
5. Under Veeva Support, select the Duration period (how long to grant the technician access).
6. Click the Grant Access button.

Related Documentation:

Align Help Documentation: Align Help

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