Skip to main content
hamburger menu Created with Sketch.
We are currently experiencing an issue with creating new support tickets from the Help Center portal. Some users are unable to select the appropriate form when submitting their tickets. We are working to resolve the issue.

Search the Knowledge Base

Error: Unknown property 'language__v' in 'field list' at com.veeva.multichannel.com - CRM CLM Sync Error

  • Updated

Overview:

The CLM contents sync fails with the following error:

com.veeva.multichannel.common.rest.vault.VaultRestException: Vault API call failed. Vault transaction id: Not available response status: FAILURE error type: INVALID_DATA cause: Unknown property 'language__v' in 'field list' at com.veeva.multichannel.com in the CRM CLM Administration Tab.

CLM_Language_Sync_Error.PNG

Root Cause:

This issue may occur due to the Enable multilingual document handling option is not selected.

Solution:

An admin is required to follow the steps below to resolve this problem:

  1. Navigate to Vault Admin --> Settings --> Language & Region Settings tab.
  2. Click the Edit button.
  3. Select the Enable multilingual document handling option.
  4. Click the Save button.

    Vault_Language_Setting_Incorrect.PNG

  5. Click the Sync button in the CRM CLM Administration Tab.

Related Documentation:

N/A

Powered by Zendesk