Skip to main content
hamburger menu Created with Sketch.
Veeva Support APAC Labor Day Apr 30 - May 4 - Limited staff, please plan accordingly

Search the Knowledge Base

What Are the New FTP Service Hostnames to Use in an FTP Client after Amazon Web Services (AWS) Migration When Using CRM CLM?

  • Updated

Question:

What are the new FTP Service Hostnames to use in an FTP Client after Amazon Web Services (AWS) Migration?

Answer:

The new hostnames follow the following convention, where NN corresponds to the Veeva Server Pod Number and region is the location of the pod (ap, eu, us): 

  • crm-NN-ftp-region.veevacrm.com

The Pod Number can be located in Setup --> Develop --> Custom Settings --> Manage (Veeva Common) --> Main.  

Example for Veeva Pod 12:

  • crm-12-ftp-us.veevacrm.com

Example for Veeva Pod 13:

  • crm-13-ftp-us.veevacrm.com 

The previous hostnames vfx.vod309.com should no longer be used in the FTP Client.

Related Documentation:

CRM Help Documentation: Uploading Content using FTP 

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.

Powered by Zendesk