Question:
What are the new FTP Service Hostnames to use in an FTP Client after Amazon Web Services (AWS) Migration?
Answer:
The new hostnames follow the following convention, where NN corresponds to the Veeva Server Pod Number and region is the location of the pod (ap, eu, us):
- crm-NN-ftp-region.veevacrm.com
The Pod Number can be located in Setup --> Develop --> Custom Settings --> Manage (Veeva Common) --> Main.
Example for Veeva Pod 12:
- crm-12-ftp-us.veevacrm.com
Example for Veeva Pod 13:
- crm-13-ftp-us.veevacrm.com
The previous hostnames vfx.vod309.com should no longer be used in the FTP Client.
Related Documentation:
CRM Help Documentation: Uploading Content using FTP