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What Are the New FTP Service Hostnames to Use in an FTP Client after Amazon Web Services (AWS) Migration When Using CRM CLM?

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Question:

What are the new FTP Service Hostnames to use in an FTP Client after Amazon Web Services (AWS) Migration?

Answer:

The new hostnames follow the following convention, where NN corresponds to the Veeva Server Pod Number and region is the location of the pod (ap, eu, us): 

  • crm-NN-ftp-region.veevacrm.com

The Pod Number can be located in Setup --> Develop --> Custom Settings --> Manage (Veeva Common) --> Main.  

Example for Veeva Pod 12:

  • crm-12-ftp-us.veevacrm.com

Example for Veeva Pod 13:

  • crm-13-ftp-us.veevacrm.com 

The previous hostnames vfx.vod309.com should no longer be used in the FTP Client.

Related Documentation:

CRM Help Documentation: Uploading Content using FTP 

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