Question:

How Long Does it Take for a Document to Render After Adding Artwork In PromoMats?

Answer:

When a user uploads artwork, it can take up to five minutes for a document rendition to be created.  This time is based on how large the document is in size.  If it takes longer than that, it may indicate a problem or issue and a ticket should be opened with the Global Service Center to investigate further.

Related Documentation:

Vault Help Documentation: N/A 

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