A customer organization is using Medical Events functionality (not Events Management).
The user clicks the New Event Button on CRM iRep:
The button makes a quick loading animation and then it does not do anything.
The user has Field Level Security (FLS) Read visibility to the Preferences_vod__c.Event_Management_User_vod__c field.
This field is used to indicate if a user has Veeva Event Management. To turn on Event Management, the user must have Read permission to this field. The checkbox does not need to be checked.
If the user is not using Events Management, Remove Field-Level Security (FLS) visibility to this field.
CRM Help Documentation: V24 New Fields
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