Overview:
Vault Workflow does not complete due to an error involving the Owner role in the document.
Root Cause:
The Owner role value is invalid in the workflow. If a workflow starts with a valid Owner, then the Owner user is set to Inactive. This produces an error.
Solution:
To resolve this issue:
- Cancel the workflow.
- Assign an active user to the role of Owner.
- Restart the workflow.
Or,
- Make the user Active.
- Complete the user task and wait for the task to be assigned to the Owner.
- Use the Replace Participant feature in the workflow action menu and replace the user.
Related Documentation:
Vault Help Documentation:
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.
Thank you