In iRep, it is possible to view sent email activities from the Timeline view but the links in the activities are not clickable. Why is this the case?
This is working as designed. If these links are clickable and load the related content, it counts as the content being opened and leads to incorrect numbers when reporting on Approved email activities.
CRM Help Documentation: Timeline View
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.