Question:

In CRM for iPad, it is possible to view Sent Email activities from the Timeline view, but the links in the activities are not clickable. Why is this the case?  

Answer:

This is working as designed.

If these links were made clickable and allowed to load the related content, it would count as the content being opened, leading to incorrect metrics on Approved Email activities.  

Related Documentation:

CRM Help Documentation: Viewing the Account Timeline

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