Overview:

When submitting a Data Change Request (DCR) from CRM, it is auto-rejected by the Network system. An error appears in the Resolution Notes:  System rejected - The record you are trying to change is no longer managed by Veeva OpenData. 

Root Cause:

The reason for this error is that Veeva OpenData Subscription is disabled for the corresponding country in the customer Network instance.

Solution:

Re-enable the Veeva OpenData Subscription for the corresponding country in the customer Network instance.

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Related Documentation:

N/A

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