Skip to main content
hamburger menu Created with Sketch.
Veeva Support EU & US Holiday: May 29th - Limited staff, please plan accordingly

Search the Knowledge Base

Error: The record you are trying to change is no longer managed by Veeva OpenData - When Submitting a Data Change Request From CRM

  • Updated

Overview:

When submitting a Data Change Request (DCR) from CRM, it is auto-rejected by the Network system. An error appears in the Resolution Notes:  System rejected - The record you are trying to change is no longer managed by Veeva OpenData. 

Root Cause:

The reason for this error is that Veeva OpenData Subscription is disabled for the corresponding country in the customer Network instance.

Solution:

Re-enable the Veeva OpenData Subscription for the corresponding country in the customer Network instance.

Related Documentation:

N/A

Thank you

Powered by Zendesk