Question:

How to prevent hyperlinks referenced in any Microsoft Office application from opening two Vault browser windows instead of one?

Answer:

This is an intermittent conflict within the Microsoft Office suite. Microsoft has released its own solution for this issue:

Some Alternate Workarounds include:

• Using IE/Edge as the default browser
• Using a Macintosh computer
• Copying and pasting the URL into the browser (instead of clicking on the link)

Related Documentation:

N/A  

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