Overview:
When viewing the Apple map, an error appears: Unable to display distances. Cannot plot addresses for ...
Root Cause:
Values are missing in the fields listed:
- Latitude_vod
- Longitude_vod
Providing Field Level Security (FLS) to these fields is not enough to display the address.
Solution:
Please enter in values for fields: Latitude_vod and Longitude_vod.
Related Documentation:
CRM Help Documentation: Displaying Account Maps