A user is not able to perform the initial sync when logging offline due to an error: You do not have the level of access necessary to perform the operation you requested.
The possible root cause is the user does not have access to VMobile Object Configurations (VMOC) records. Or, none of the VMOC records are Active for the Device.
Grant the user access to the VMobile Object Configurations object and be sure all relevant VMOCs for the Device are Active.
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