Overview:
Multichannel Loader is displaying a folder structure error message when uploading Distribution Packages.
Root Cause:
Distribution Package ZIP files must be properly structured in order to be uploaded using the Multichannel Loader.
Solution:
When creating Distribution Packages, ensure that they are structured correctly, as discussed in the below-linked documentation in order to be loaded into Vault with the Multichannel Loader and properly displayed in CRM and iRep. When using the Legacy Packaging structure, it is important to note that a thumb image file must be a PNG file.
Related Documentation:
CRM Packaging Documentation: Content Packaging
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