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Error: unable to obtain exclusive access to this record or 200 records - When Running the Mass Assignment Rules From the Territory Utilities in CRM

  • Updated

Overview:

Some account assignments failed to get assigned when running the Mass Assignment Rules from the Territory Utilities.  An error occurs:  unable to obtain exclusive access to this record or 200 records.

Root Cause:

A process in Salesforce is editing the record at the same time. Some common causes are:

  • Sharing Rules are being calculated.
  • A picklist value is replaced or replacement is in progress.
  • A custom index creation or removal is in progress.
  • A user is already editing the same record that is being accessed.
  • Concurrent Apex jobs
  • Concurrent batch jobs
  • Custom integration job editing the records (Usually that is bulk API related process)

Solution:

Rerun the Territory Utilities. 

Related Documentation:

Salesforce Developers Forum: Salesforce Developers

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