Does CLM support MP3 as a type of Media? CLM supported media file formats are listed on the Supporting Custom CLM Content page but it does not indicate MP3.
CLM supports MP3 as a type of Media through the use of HTML5. MP3 files can be successfully played as part of HTML5 content. It does not package the MP3 file as a separate zip file just like the approach with MP4 files.
CRM Help Documentation: Creating Interactive HTML Content
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.