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Content Type Records Cannot be Synced to iRep in CRM Consent Capture

  • Updated

Overview:

The content type records in Consent Capture cannot be synced to iRep.

Root Cause:

This problem may occur due to the following conditions:

  • The Content_Type_vod__c VMobile Object Configuration (VMOC) is not enabled for iPad.
  • The Record Type field of the Content_Type_vod__c object is not added to the Content Type page layout and it is not set to Content Type.

Solution:

To resolve the problem, do the following:

  1. Enable the Content_Type_vod__c VMOC for iPad.

                     content_type_VMOC.PNG

  2. Add the Record Type field of the Content_Type_vod__c object to the Content Type page layout and set it as Content Type.

                                      content_type_record_type.PNG

Related Documentation:

N/A

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