Overview:
The Create button is grayed out in Vault Sandbox when creating a study site, but the button is still functional.
Root Cause:
Sandbox Vaults have soft limits on things such as: sites and users in comparison with a Production Vault. Although Vault licensing shows a license for 10 sites, it does not block from adding more sites in a Sandbox environment, for testing purposes.
Once the license limit is reached in a Production Vault, a user is not able to add more until that license is updated to allow more sites.
Solution:
No action needs to be taken. The Sandbox Vault allows the user to add all the sites needed for testing purposes.
Related Documentation:
N/AThank you