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How to Verify Approved Email Sending Domain's DNS Settings in Veeva CRM?

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Question:

How to verify Approved Email Sending Domain's DNS Entries after entering these into the domain provider?

Answer:

Veeva CRM V17R3 includes the following feature:

To allow Admins to easily check if DNS entries are set up, an Email Domain Status section is added to the Approved Email Administration page. Customers must create Domain Name Status (DNS) records, for the email domain they use to send Approved Emails.

For example, Amy Brown notices an email is in Sent status for an unusual amount of time. She consults the Email Domain Status section of the Approved Email Administration tab and notes the DNS record for the email domain is not created.

This feature is enabled by default and is available on the Online platform.

Related Documentation:

CRM Help Documentation: Creating a Sending Domain  

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